You receive the coupon from AquaSoft GmbH with registered office in Potsdam (Germany).
The coupon that you purchase from AquaSoft is valid for you as customer. It is not negotiable, pledgeable and refundable.
The value of the coupon is explicitely defined at the time of purchase. It appears on your invoice. If the coupon serves to balance liabilities to sales tax the coupon price includes the valid sales tax.
The coupon has a period of validity of one year, provided it is not explicitely stated otherwise. It is assigned together with the invoice and is valid from the moment of purchase or your payment, respectively.
Since the coupon serves the availment of a service you have to yield preparatory efforts in certain cases. These efforts can be required so that AquaSoft will be enabled to provide the services promised to you as a customer on the coupon. E.g., for calendar printing, you have to upload your photo calendar together with the pictures used and the shipping address. Only then the printing service can work for you.
No, a coupon cannot be exchanged, with other coupons combined or accumulated. It also cannot be cashed in.
No, you have the same rights with regard to the quality of products and services. E.g., if your calendar is of low quality or is unusuable due to technical deffects in our sphere of influence, you will get a replacement, just as for all other products.